How to run a startup, Steve Newcomb-style: Naked Thursdays

newcomb.jpgSan Francisco and Silicon Valley have their share of quirky corporate cultures. It’s part of the place’s DNA to constantly experiment with organizational structure in search of that perfect blend of directed action and creative flexibility. Perennial entrepreneur Steve Newcomb would know a thing or two about it after launching five companies, one of which was Powerset, which sold to Microsoft last year for $100 million.

His latest endeavor is Virgance, an idea factory for sustainability-related projects like One Block Off the Grid, which uses collective buying power to bring down solar installation costs. What’s unusual about Virgance is its dual mission of being a profitable entity (like any other company) and delivering tangible social good, which lends itself to a unique company structure.

“What’s hard about a social entrepreneurship start-up is that you have to be ethical in all your business practices,” he said.

Newcomb shared a few of them last night at the Hub Bay Area, a newly launched co-working space for social entrepreneurship.

1. Naked Thursdays: Every Thursday, all 42 Virgance employees gather on a lawn near their South Park, San Francisco offices in a weekly meeting open to the public. Any employee or random passerby can ask Newcomb a question and he swears he’ll answer it honestly. Common examples: “When was the last time you cried?” or “How much money is in your bank account?” But once they get past the novelty of Newcomb’s candor, they can ask serious questions about the direction and impact of the business.

2. One month, try-before-you-buy period: All prospective employees have to work for Virgance for a month for free before they can get hired. Once that period’s over, every single one of Virgance’s current employees have to approve the new hire. A single veto can kill a candidacy. He explains it this way, “A-level people bring other A-level people, while B people will bring C people.” Newcomb recognizes he probably deters some potential employees this way, but on the other hand, it ensures that every full-time employee is passionate about the company. (He added that he might pay during the trial period to attract very senior people or as the company grows, but he definitely wouldn’t budge on the “trial” nature of it.) He’s also not hesitant to fire employees if their performance is subpar.

3. Transparent salaries, equity stakes: Everyone knows how much everyone else makes in the company.

4. Open office space: Virgance’s office (which is Twitter’s old office) has one door.

5. Blended value: As mentioned before, Virgance’s projects have to have social impact and be profitable. Newcomb evaluates them on five levels: Is the impact measurable? How many people can it involve? Does it incentivize people positively rather than negatively (carrot over the stick)? Does it have a common technical infrastructure that can be shared with other projects? Does it have a sustainable profit model?

He had a few pieces of advice for entrepreneurs. Be honest. Be passionate.

And above all, “Get shit done. There’s no time for unicorns or rainbows.”

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About the Author, Kim-Mai Cutler

Kim-Mai was born and raised a stone's throw from Apple headquarters in Cupertino by a devout Hewlett-Packard family. After attending UC Berkeley, Kim-Mai worked for Bloomberg, The Wall Street Journal and Dow Jones Newswires in New York, Los Angeles, London and Buenos Aires. Follow her on Twitter at @kimmaicutler, and follow VentureBeat on Twitter at @venturebeat.

  • Jose Jimenez
    Try before you buy? Meh.

    I thought I had seen it all in terms of douchebag behavior from startup execs, but that's really cheeky.

    Here's how it works. Employees show up for work. You pay them.

    Definitely sounds like a gig to avoid.
  • Sheriff
    It's also against CA law to make people work for free.
  • Gargamel
    Ditto @ Jose.

    Dude should pay the people double for putting in one month free.

    It's like the nerds are upset the frat guys got all the girls in college, so they're trying to make up for the hazing they missed.
  • kylenapierkowski
    I like the trial period approach, and recently was on the employee-end of it with a web startup. It's hard to get a feel for a company before you're on the job, and hard for an employer to evaluate someone in an interview setting. In my case, the job wasn't quite the right fit so I ended up walking. If it had been a traditional arrangement, the company would have suffered either by having long-term expectations broken or by having an unhappy employee.

    Still, I think work should be rewarded. Virgance should at least pay trial employees something during that period, maybe half-salary. This will keep them from missing out on quality people who expect to be paid for their work.
  • engagoteam
    Open Office Space decreases productivity - especially with salesmen on the telephone.
  • dazednconfuzed
    Funky concept. I'd be interested to know if Newcomb used this same mgmt style for his 5 previous start-ups. Meaning...is this a tried-and-true method? Or just taking a crack this? I'm on the fence with this approach.
  • james111111111
    Steve Virgance running a social entrepreneurship company is like "the Hoff" running a talent competition (America's got Talent). Very post-modern.
  • those are some great tips. I've been trying to get my own business off the ground for a while now.